Return & Exchange Policy

 

We want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

  • Returns are accepted within 30 days of delivery.
  • Items must be unused, undamaged, and in original condition.
  • To request a return, please email us at support@dekopanels.com with your order details.

Returns After 30 Days

  • Returns requested after 30 days may be accepted at our discretion.
  • A 25% restocking fee will apply to all approved late returns.

Exchanges

  • We offer free exchanges for items that are unused and undamaged.
  • To initiate an exchange, contact us at support@dekopanels.com.

Additional Information

  • Items that show signs of use, damage, or alteration may not be eligible for return or exchange.