Return & Exchange Policy
We want you to love your purchase. If you’re not completely satisfied, we’re here to help.
Returns
- Returns are accepted within 30 days of delivery.
- Items must be unused, undamaged, and in original condition.
- To request a return, please email us at support@dekopanels.com with your order details.
Returns After 30 Days
- Returns requested after 30 days may be accepted at our discretion.
- A 25% restocking fee will apply to all approved late returns.
Exchanges
- We offer free exchanges for items that are unused and undamaged.
- To initiate an exchange, contact us at support@dekopanels.com.
Additional Information
- Items that show signs of use, damage, or alteration may not be eligible for return or exchange.